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Additionally, a license is unnecessary when the app is in production but the Chat widget isn't utilized on any pages. In such instances, you can merely provide an empty variable or constant.
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Regarding multi instance apps
At present, our chat component does not support multi-instance applications. This limitation arises from the nature of WebSockets, which are inherently stateful, while multi-instance applications necessitate a stateless server environment. Currently, the Mendix platform does not offer any workarounds to address this incompatibility.
Additionally, our widget relies on "Mendix widget" placeholders that allow Mendix widgets to be embedded within elements like message content. Unfortunately, this feature is not supported by the REST API, further complicating potential solutions.
We are investigating potential solutions and workarounds to support multi-instance applications in the future.