Channels
You can create multiple chats (channels) with different users or different groups of users and see them in a list next to your currently active chat similar to what you’d expect from teams or what’s app.
All you need to do to enable this is to place the snippet “SNIP_Chat_And_Channel” on your page.
Restricting channels (Advanced)
By default all chats (channels) a user has access to will be displayed in the channel list. However this can be further constrained when needed, by copying microflow “DSL_ChatHelper”. This microflow does an OQL query to get the relevant chats (channels) for the user. Here, you can add to the ExtraWhereClauses and ExtraJoins String to further constrain the query.
